About Isle of Smiles
 
History
 
Since 1996, Isle of Smiles has been showing international visitors our beautiful island of Sri Lanka – The Isle of Smiles. We were originally based at the exclusive Plantation Hotel near Galle, the first eco-tourism boutique hotel project in Sri Lanka, which was opened in 1982 by the Abeyesundere family. We conducted tours for exclusive clients, mainly from Europe, and catered for their personal customised Sri Lanka travel requirements. Our managing director, Mr Shane Bayley was also once the manager of The Plantation Hotel. During the next 10 years, we continued to grow and expanded our operations to visitors from Asia, Australia and the USA.

Today Isle of Smiles is still a family business giving our exclusive clients from all over the world personal service and creating customised tours to their travel requirements. We can book you into Sri Lanka’s best accommodation and provide you with transport of all types for your Sri Lanka travel requirements. Our staff will assist you right throughout your stay in Sri Lanka – The Isle of Smiles.


A Message from Our Managing Director
 
Hello, my name is Shane Bayley. Welcome to the Isle of Smiles. My ancestor, Captain Francis Bayley landed in Sri Lanka (then Ceylon) in the mid 1800’s. He was a ship captain for P&O Shipping in England and travelled the East India line. He fell in love with Sri Lanka and became the agent for P&O Shipping in Galle and later in Colombo. The mansion that Captain Bayley built in Galle (called Closenburg) is now the heritage Closenburg Hotel.

Some of my ancestors are Dutch, Sinhalese and Tamil too. My family members managed tea plantations and worked in the public service in Sri Lanka. All my ancestors had a love for travelling around Sri Lanka – The Isle of Smiles. That knowledge and love of Sri Lanka travel and its people was transferred down the generations to me.

I would love to show you this beautiful island of Sri Lanka – The Isle of Smiles. My staff and I will personally take care of all your Sri Lanka travel requirements. We promise you that you will leave us with a happy, relaxing and peaceful holiday and take with you memories and friendships that you will keep with you for the rest of your life.

Hoping to see you soon,

Shane Bayley - Managing Director
Isle of Smiles - Sri Lanka Luxury Travel

 
Our Clients Say:
Dear Shane,
It is now a month since we returned home after the 2 ½ week holiday that Alana and I had in Sri Lanka.

I must say at the onset that Sri Lanka’s beauty has not diminished in any way over the years. If compared with most other tourist destinations I have travelled to, Sri Lanka has outstanding beauty ranging from some of the most beautiful beaches in the world to hills and dales covered in terraced lush green tea and the incredible historic sites. It has a serious historic legacy. A small island nation with such vast riches is indeed unique.

We do thank you very much for the effort that went into planning the details of our visit including the additional work that went into organizing separate itineraries for each of us for some of the time.

Most of all we appreciated the almost daily personal contact you made with me and the driver. I do thank you for addressing so promptly and to our satisfaction the only issue that occurred during our visit.

I do commend the service provided by your company to anyone who wishes to visit Sri Lanka, the land of many surprises and beauty.

Thanking you sincerely,
Mark Schrader
10 Golden Oak Crescent, Carindale, Qld, Australia 4152
7th March 2010
 
 
Our Clients Say:
Dear Shane,
This was our second trip to Sri Lanka through your company and allowed us to enjoy several new significant cultural aspects. (Climbing Sigiriya and your informative commentary combined with the local guide was exceptional.) This is a credit to your capacity to customise our holiday around what we had seen before and what we wanted to see this time, combined with your valued suggestions.

The final itinerary was a perfect balance of enough time to enjoy each attraction and ample time to relax in some of the most outstanding resort hotels in the world – all with impeccable service. Having our own driver for the entire trip also made us feel completely relaxed and totally pampered. Thank you for suggesting this.

We are currently planning our third trip and with some research I have some destinations that hopefully will be a challenge even for your organisational capabilities.

Thank you once again for your valued assistance and do enjoy an ‘Arrack’ on my behalf.

Look forward to seeing you in the near future.

Cheers,
Hugh and Cynthia Edwards
21A Kimmax Street, Sunnybank, QLD 4109, Australia.
 
 
Mike and Lynn Keene :

I am writing to let you know how great our recent trip to Sri Lanka was!

My wife and I had not previously visited Sri Lanka and had little knowledge of the country. So we were more than happy to let the ‘Isles Of Smiles’ team arrange our itinerary.

What a stroke of luck! Sri Lanka is a wonderful, vibrant country of contrasts, and in 14 days, we did and saw so much – much much more than we could ever have imagined. An elephant orphanage, game reserves at Minneriya and Yala, ancient ruins at Sigiriya and Polonaruwa, Buddhist temples at Kandy and Colombo, tea plantations and tea factories in the highlands, cultural dancers at Kandy.

At each stop we were treated to the best of local cuisine and our accommodation was very comfortable. Because the Isle Of Smiles team have local knowledge, we saw a side of Sri Lanka usually only seen by locals.

We travelled by mini bus and the time touring was itself fantastic. We had time to talk to our guides and get to know their world. We also saw the rural village life of Sri Lanka as we travelled from town to town.

From the time we were met from the plane on arrival, until we departed a fortnight later, we were looked after in the most thoughtful and cheerful way and this made our time in Sri Lanka so special.

Thanks again to ‘Isles of Smiles’ for a great holiday.

Mike and Lynn Keene,
Sydney,
Australia.

Susan Morris :

Dar Shane,

Many thanks for looking after me so well during my recent holiday in Sri Lanka. Your company, Isle of Smiles, did an excellent job of arranging all my tours, accommodation and shopping trips.

I cannot thank you enough for the extra effort you put in to every little thing that was arranged. It was one of the best holidays I have ever had and I will certainly use your travel agency again.

All the very best for the future.

Susan Morris,
Bellbowrie,
Brisbane,
Australia

 
 
Caspersz Family in Sri Lanka:

We have just got back after spending 12 beautiful days travelling around Sri Lanka. It was the most wonderful holiday and we all had the most wonderful time. Every hotel, Bungalow and farm stay was amazing. A highlight for all of us was the stay at 'Ebony Springs' with Bernard and Pauline. The food was amazing, the accommodation very comfortable, quiet and restful and the attention paid to us all by the hosts was truely humbling. We all left refreshed and wanting more - a really enjoyable stay. So thank you all at 'Isle of Smiles' for organising such a 'once in a lifetime' experience of travelling through the beautiful Sri Lanka - it will never be forgotten.

The Caspersz Family
Katoomba, New South Wales
Australia.

 
 
Suzanne and Henry :

We had a great time in our two weeks in Sri Lanka - a host of different experiences and attractions.  Sri Lanka has an enormous amount to offer.  Thanks to Shane, at Isle of Smiles, for organising everything on our behalf.  It all went extremely smoothly - good accommodation options, great driver/guide and terrific assistance in advising us on what we should do and what is achievable.  Without this on hand and local experience our itinerary would have been a nightmare to achieve given Sri Lanka's transport infrastructure.  With Shane's help we were able to see some wonderful cultural and historical sites around the island, indulge our penchant for train travel across the tea country and fit in a private visit to a community we support through an international charity.  No request or change in plans was too difficult to arrange allowing us terrific flexibility during our trip.  We will certainly return to Sri Lanka to experience more and different things next time and we will certainly use Isle of Smiles again.  Great holiday, great value for money and great assistance with our needs and wishes - would heartily recommend both Shane and Sri Lanka to any intending traveller.

Suzanne Jones and Henry Musidlak
Central Coast, New South Wales
Australia.